Customer Service

 

FREE GROUND SHIPPING ON ALL ORDERS IN THE US AND CANADA ONLY

 ALL SHIPMENTS IN THE U.S.A. OR CANADA

Our goal is to ensure your complete satisfaction with your purchase. If you are dissatisfied with your purchase please follow these policies and guidelines to ensure proper processing.

ALL SALES ARE FINAL.

RA’s will be provided ONLY for damage/defects from manufacturer or wrong item shipped by shipper error. Please check merchandise immediately. NO REFUND. Shipping and Handling fees are Non-Refundable, includes all refused and unaccepted packages. Items must be in its original condition (unwashed, unworn,) with the original packaging.

DAMAGED/DEFECTIVE

DAMAGED/DEFECTIVE items may be returned for store credit or an exchange may be provided (if item is still available for exchange, the item will ship with your NEXT order, shipping costs is the customers responsibility). Please call or e-mail us to notify us within 2 business days from the delivered date of any damaged/defective items. Items must be in its original condition (unwashed, unworn,) with the original packaging.

Please submit via e-mail or fax, 2 pictures of the damage. Picture #1 should show a close-up of the damage and Picture #2 should be of the complete item. Include your invoice #, style #, color, size and how many pieces damaged, and if you would like a credit or exchange. Once all information is received, we will forward to Brand for approval (can take 1-3 business days). Final RA approval is provided by the Brand.

I WAS SENT A STYLE OR COLOR I DID NOT ORDER!

Please let us know within 2 business days from the delivered date and we will send you a return label and process a store credit for the wrong item once it has been received. Items must be in its original condition (unwashed, unworn,) with the original packaging. If you would like the correct item shipped, please let us know and we will ship the correct item with your NEXT order (subject to product availability, shipping costs is the customers responsibility). When returning the item, please make sure items are returned in its original condition with original packaging. Items returned outside its original condition / packaging and incomplete packs will not be accepted by the Brands, no credit will be given and you will have to pay to have items shipped back to you Style25apparel.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting style25apparel.com, you are accepting the practices described in this Privacy Notice.

 

    • What Personal Information About Customers Does Style25apparel.com Gather?
    • What About Cookies?
    • Does Style25apparel.com Share the Information It Receives?
    • How Secure Is Information About Me?
    • What About Third-Party Advertisers and Links to Other Web Sites?
    • Which Information Can I Access?
    • What Choices Do I Have?
    • Conditions of Use, Notices, and Revisions
    • Examples of Information Collected

 

  1. What Personal Information About Customers Does style25apparel.com Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at Style25apparel.com. Here are the types of information we gather.

INFORMATION YOU GIVE US

We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store, and communicating with you.

AUTOMATIC INFORMATION

We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses Style25apparel.com.

E-MAIL COMMUNICATIONS

To help us make e-mails more useful and interesting, we might receive a confirmation when you open e-mail from Style25apparel.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your Email Preferences or unsubscribe by clicking the unsubscribe link at the bottom of any Style 25 apparel e-mail.

INFORMATION FROM OTHER SOURCES

We might receive information about you from other sources and add it to our account information.

 

  1. What about Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Web site of its manufacturer. However, because cookies allow you to take advantage of some of Style25apparel.com ‘s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to complete a purchase in our store.

 

  1. Does Style25apparel.com Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described.

AFFILIATED BUSINESSES WE DO NOT CONTROL

We work closely with our affiliated businesses. In some cases, these businesses might sell offerings to you directly through Style25apparel.com. In other cases, we might sell product lines jointly with these businesses. You can tell when a third party is involved in your transactions, and we share customer information related to those transactions with that third party.

THIRD-PARTY SERVICE PROVIDERS

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

BUSINESS TRANSFERS

As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise).

PROTECTION OF STYLE25APPAREL.COM AND OTHERS

We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Style25apparel.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

WITH YOUR CONSENT

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

 

  1. How Secure Is Information About Me?

We work to protect the security of your information during order transmission by using Secure Sockets Layer (SSL) software, which encrypts order information you transmit.

We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

 

  1. What about Third-Party Advertisers and Links to Other Web Sites?

Our site might include third-party advertising and links to other Web sites. We do not provide any personally identifiable customer information to these advertisers or third-party Web sites.

These third-party Web sites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or “serve”) the advertisements that appear on our Web site directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party Web sites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called “ad networks” or “network advertisers”), including information about how to opt-out of their information collection.

Style25apparel.com might also display targeted advertising based on personal information about users. Although Style25apparel.com does not provide any personal information to advertisers, advertisers (including ad-serving companies) may assume that users who interact with or click on a targeted advertisement meet the targeting criteria used to display the ad (for example, users in the northwestern United States who like designer jeans).

 

  1. Which Information Can I Access?

Style25apparel.com gives you access to a broad range of information about your account and your interactions with Style25apparel.com for the limited purpose of viewing and, in certain cases, updating that information.

 

  1. What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase.

You can add or update certain information on pages such as those referenced in the “Which Information Can I Access?” section above. When you update information, we usually keep a copy of the prior version for our records.

If you do not want to receive e-mail or other mail from us, please adjust your Email Preferences or unsubscribe by clicking the unsubscribe link at the bottom of any Style25apparel.com ‘s e-mail.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Web site of its manufacturer. However, because cookies allow you to take advantage of some of Style25apparel.com ‘s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not be able to complete a purchase in our store.

 

  1. Conditions of Use, Notices, and Revisions

If you choose to visit Style25apparel.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, disputes, and choice of law. If you have any concern about privacy at Style25apparel.com, please email info@ Style25apparel.com with a thorough description, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

 

  1. Examples of Information Collected

INFORMATION YOU GIVE US

You provide most such information when you search, buy, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order, provide information in My Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; content of e-mails to us.

AUTOMATIC INFORMATION

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our phone number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

INFORMATION YOU CAN ACCESS

Examples of information you can access easily at OrangeShine.com include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, e-mail preferences); payment settings (including credit card information) e-mail notification settings.[/vc_column_text][vc_separator type=”normal” position=”center” color=”black” align=”align_left” border_width=”3″][vc_custom_heading text=”Terms of Service” font_container=”tag:h3|text_align:left|color:%232a2a2a” use_theme_fonts=”yes”][vc_column_text]Style25apparel.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Style25apparel.co, you are accepting the practices described in this Privacy Notice.

Style 25 apparel (“Style25apparel.com”) provides you with access to our website subject to your acceptance of these Terms of Use and our Privacy Policy. You accept these terms and our Privacy Policy when you access and use our websites at http://www. Style25apparel.com. This document is a legally binding agreement between you as the user(s) of the Site (referred to as “you”, “your” or “User” hereinafter) and the Style25apparel.com entity (referred to as “we”, “our” or “Style25apparel.com” hereinafter) Your use of the Sites and Style25apparel.com’s services, software and products (collectively the as the “Services” hereinafter) is subject to the terms and conditions contained in this document as well as the Privacy Policy , the Product Listing Policy and any other rules and policies of the sites that Style25apparel.com may publish from time to time. this document and such other rules and policies of the sites are collectively referred to below as the“Terms”. By accessing the Sites or using the Services, you agree to accept and be bound by the Terms. Please do not use the Services or the Sites if you do not accept all of the Terms. You may not use the Services and may not accept the Terms if (a) you are not of legal age to form a binding contract with Style25apparel.com, or (b) you are not permitted to receive any Services under the laws of the United States or other countries / regions including the country / region in which you are resident or from which you use the Services. You acknowledge and agree that Style25apparel.com may amend any Terms at any time by posting the relevant amended and restated Terms on the Sites. By continuing to use the Services or the Sites, you agree that the amended Terms will apply to you. You may be required to enter into a separate agreement, whether online or offline, with Style25apparel.com or our affiliate for any Service (“Additional Agreements”). If there is any conflict or inconsistency between the Terms and an Additional Agreement, the Additional Agreement shall take precedence over the Terms only in relation to that Service concerned. The Terms may not otherwise be modified except in writing by an authorized officer of Style25apparel.com.

1. LAWFUL USE OF WEBSITE

You agree to abide by all applicable laws regarding use of our websites and services, and not to use our website to engage in antisocial, disruptive or destructive acts. You may not post, link or upload any material that is harmful to our user’s computers or objectionable, in our sole discretion, including content that is obscene, indecent, defamatory, hateful or intolerant in nature. You may not publish content that constitutes “junk mail”, “spam”, or “phishing”.You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other online service or other organization. We may report any activity that may violate the law to officials, regulators or other third parties, and we may do so without prior notice to you. You agree to provide true, accurate, current, and complete information about you as prompted during the registration process for any our Service, and to maintain and update the information, when necessary, to keep it accurate. You are responsible for maintaining the confidentiality of any account numbers and passwords assigned to you or input by you, and you agree to be fully responsible for all activities that occur through anyone’s use of your password or account numbers, whether or not authorized by you. You agree to notify Style25apparel.com immediately if you become aware of any unauthorized use of your password or account or any other breach of security related to our Service.

2. INTELLECTUAL PROPERTY

Copyright, Trademark and Disclaimer Notices Style25apparel.com is the sole owner or lawful licensee of all the rights and interests in the Sites and the Site Content including, but not limited to, text, design, graphics, logos, files, images, photos, video, software, code, and other proprietary content. The Sites and Site Content embody trade secrets and other intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the Sites and Site Content shall remain with Style25apparel.com, our affiliates or licensors of the Site Content, as the case may be. Style25apparel.com “, and related icons and logos are registered trademarks or trademarks or service marks of STYLE 25 APPAREL and related icons and logos are registered trademarks or trademarks or service marks of style25apparel.com, in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited. Style25apparel.com may have independent third parties involved in the provision of the Services (e.g., the authentication and verification service providers). You may not use any trademark, service mark or logo of such independent third parties without prior written approval from such parties.

The ” Style25apparel.com ” name and logo are registered trademarks.

Permission is granted to electronically copy and print hard copy portions of this site for purchased products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Style25apparel.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

3. ELECTRONIC COMMUNICATIONS

When you use any style25apparel.com Service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through the other Style25apparel.com Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
4. PRODUCT LISTING POLICY

PRODUCT DESCRIPTIONS

Style25apparel.com attempts to be as accurate as possible. However, Style25apparel.com does not warrant that product descriptions or other content of any Style25apparel.com Service is accurate, complete, reliable, current, or error-free. If a product offered by Style25apparel.com itself is not as described, your sole remedy is to return it in unused condition.

PRICING FOR PRODUCTS AND SERVICES

Style25apparel.com In the event a product or service is listed at an incorrect price or with incorrect information, Style25apparel.com has the right to refuse or cancel any orders placed for that product(s) or service(s) whether or not they have been confirmed and your credit card has been charged or other payment has been accepted.

Despite our best efforts, a small number of the items on our Site may be mispriced. If the correct price of an item sold by Style25apparel.com is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order whether or not your credit card has been charged or other payment has been accepted.

RISK OF LOSS

All items purchased from Style25apparel.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

RETURNS, REFUNDS AND TITLE

Style25apparel.com does not take title to returned items until the item arrives at the designated Returns center. At our discretion, a refund may be issued without requiring a return. In this situation, Orangeshineinc.com does not take title to the refunded item. For more information about our returns and refunds, please see our Returns Policy.

THIRD-PARTY LINKS

In an attempt to provide increased value to our visitors, Style25apparel.com may link to sites operated by third parties. However, even if the third party is affiliated with Style25apparel.com, Style25apparel.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Style25apparel.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Style25apparel.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

If there are links to unaffiliated websites they are not covered in this agreement. We do not endorse or make any representations about such unaffiliated websites, or any information or other products or materials found there, or any results that may be obtained from using them. If you decide to access any unaffiliated websites linked to this website, you do so entirely at your own risk. We are not responsible for the content of such other websites and shall not be liable for any damages or injuries arising from your visits there.

SOCIAL NETWORK: FACEBOOK, TWITTER, AND YOUTUBE

The Style25apparel.com Facebook, Twitter and Instagram pages are run and maintained by individuals from Style25apparel.com. The views, opinions, depicted results and experiences expressed in user-submitted comments are solely those of the author and do not necessarily reflect those of Style25apparel.com.

NO WARRANTIES

Please understand that you assume total responsibility and risk when you use our website. Our website and services are provided on an “as is” and “as available” basis. You understand that Style25apparel.com does not guarantee that anything on our websites will be free of infection or viruses that might damage or interfere with your computer, data or personal information. Style25apparel.com does not make any express or implied warranties, representations or endorsements whatsoever (including but not limited to, warranties of title or non-infringement, or the implied warranties of merchantability or fitness for a particular purpose) with regard to our website, its contents, or any services provided through our website.

TERMINATION OF SERVICE

We reserve the right to terminate our services to anyone at any time, for any reason, and without notice. You also have the option of canceling your account at any time. In the event of cancellation or termination, you will lose all data related to your account.

LIMITATION AND DISCLAIMER OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES PROVIDED BY STYLE25APPAREL.COM ON OR THROUGH THE SITES ARE PROVIDED “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS”, AND STYLE25APPAREL.COM HEREBY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY WARRANTIES OF CONDITION, QUALITY, DURABILITY, PERFORMANCE, ACCURACY, RELIABILITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL SUCH WARRANTIES, REPRESENTATIONS, CONDITIONS, AND UNDERTAKINGS ARE HEREBY EXCLUDED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STYLE25APPAREL.COM MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE VALIDITY, ACCURACY, CORRECTNESS, RELIABILITY, QUALITY, STABILITY, COMPLETENESS OR CURRENTNESS OF ANY INFORMATION PROVIDED ON OR THROUGH THE SITES; STYLE25APPAREL.COM DOES NOT REPRESENT OR WARRANT THAT THE MANUFACTURE, IMPORTATION, EXPORT, DISTRIBUTION, OFFER, DISPLAY, PURCHASE, SALE AND/OR USE OF PRODUCTS OR SERVICES OFFERED OR DISPLAYED ON THE SITES DOES NOT VIOLATE ANY THIRD PARTY RIGHTS; AND STYLE25APPAREL.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING ANY PRODUCT OR SERVICE OFFERED OR DISPLAYED ON THE SITES.

INDEMNIFICATION

Each User hereby agrees to indemnify and save Style25apparel.com, our affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from such User’s use of the Sites or Services (including but not limited to the display of such User’s information on the Sites) or from your breach of any of the terms and conditions of the Terms. Each User hereby further agrees to indemnify and save Style25apparel.com, our affiliates, directors, officers and employees harmless, from any and all losses, damages, claims, liabilities (including legal costs on a full indemnity basis) which may arise from User’s breach of any representations and warranties made by User to Style25apparel.com.

Each User hereby further agrees to indemnify and save Style25apparel.com, our affiliates, directors, officers and employees harmless, from any and all losses, damages, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by Third Party Rights claimants or other third parties relating to products offered or displayed on the Sites. Each User hereby further agrees that Style25apparel.com is not responsible and shall have no liability to you, for any material posted by others, including defamatory, offensive or illicit material and that the risk of damages from such material rests entirely with each User. Style25apparel.com reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with Style25apparel.com in asserting any available defenses.

GOVERNING LAW

You agree that your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Style25apparel.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Style25apparel.com products) must be commenced within one (1) year after the claim or cause of action arises. Style25apparel.com ‘s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Style25apparel.com may assign its rights and duties under this Agreement to any party at any time without notice to you.